A while back, Lisa and I bought plot of land in West Virginia called “Schloss Hollow.” Our goals were both epic and vague. We wanted a place all our own that our children would enjoy and come back to later in life with their kids. This place is wonderful and I remain amazed at how effectively and efficiently it recharges my soul. The mobile reception out here is weak, slow and spotty.
Business is king. Customers rule. Service is everything. Yet every organization I go into has an engineering group that can’t see outside their bubble. Perhaps they can, but they certainly choose not to. I’m an engineer, I write code. I’ve written approaching 100k lines of C code in my life time, I’ve administered tens of thousands of systems in my career and I’ve help plan some of the largest customer-facing infrastructure ever built.