title: “A talk with Ben Rockwood” date: 2009-01-03 16:07:31 type: posts categories: - Damaged Bits tags:

- operations

It has been a long time since I've done an interview with anyone. Recently, I had the pleasure of being interviewed by the esteemed Ben Rockwood for his SA Pro program. Ben has been in the industry a long time and his standards are what standards should be. It is nice to speak with someone in the systems administration field that works in an Internet-centric environment and still respects his work as a trade and presents himself as a craftsman.

While it is a long listen, clocking in at over an hour, I'm quite pleased with the interview. It covers a variety of topics like how OmniTI started, a bit about the culture that is instrumental to staff retention, service quality and customer satisfaction. Feel free to spend an hour of your time listening to a bit about operations, technology and culture at OmniTI.